---
title: "A knowledge base built from your website | Régis"
description: "Régis reads your website and turns it into its knowledge base, which you enrich by hand."
url: https://regis.chat/en/features/knowledge-base
language: en
---

Self-generated knowledge

# A knowledge base built from your website

Enter your website address: Régis crawls your pages, turns them into structured text and uses it to answer. You then adjust the welcome message, the suggested questions and specific points.
[Try Régis for free](https://app.regis.chat)[See the demo](https://regis.chat/en/#demo)

## What you get

- Automatic crawl of your website, pages converted into text the AI can read
- Welcome message and suggested questions at the start of the conversation
- Free-text or Markdown knowledge base: opening hours, terms, procedures, instructions
- Specific directives: what Régis should say, not say, or who to refer to
- Update on demand: run the crawl again when your website changes

## In detail

- Tables in your text become sentences, emails and phone numbers become links, addresses point to a map
- Automatic generation of the title, logo and colours from your website ("auto-url")
- Régis always answers in the language of the person writing to it
- Unanswered questions can be reported to you so you can complete the base
- Generated base up to 10,000 characters on Discovery, 30,000 on Essential and All-in; beyond that, the Expert Base indexes your whole website and your documents

### Useful for

- [E-commerce](https://regis.chat/en/e-commerce)
- [Agencies](https://regis.chat/en/agencies)
- [Local authorities](https://regis.chat/en/local-authorities)
- [Non-profits](https://regis.chat/en/non-profits)

## Frequently asked questions

### Do I have to write the knowledge base myself?

No: Régis builds it from your website. You can then add details or instructions in a simple text field.

### What happens when my website changes?

Run the crawl again from the interface: the base is rebuilt from the current content. Your manual additions are kept.

### Does Régis make up answers?

Régis relies on your knowledge base and your directives. When it does not know, it says so and can refer to a contact or report the question.

## Other features

- [Expert BaseIndexed web pages and documents, semantic search: precise, contextual answers.Learn more](https://regis.chat/en/features/expert-base)
- [SkillsLead capture, order tracking, appointments, CRM, billing, API: Régis acts, not only answers.Learn more](https://regis.chat/en/features/skills)
- [CustomisationLogo, colours, tone, suggested questions, sounds: an assistant in your brand's image.Learn more](https://regis.chat/en/features/customisation)
- [5-minute integrationA script, a WordPress plugin or a QR code: Régis is live on your website, CRM or application.Learn more](https://regis.chat/en/features/integration)
- [Insights and trackingSessions, messages, leads, unanswered questions, skills used and insight reports by email.Learn more](https://regis.chat/en/features/statistics)
- [GDPR and securityData hosted in Europe, encrypted exchanges, no transfer to third parties, published register.Learn more](https://regis.chat/en/features/gdpr-security)