---
title: "Business skills connected to your tools | Régis"
description: "Lead capture, order tracking, appointments, CRM, billing, API: Régis acts, not only answers."
url: https://regis.chat/en/features/skills
language: en
---

Skills

# Business skills connected to your tools

Beyond answers, Régis runs scenarios: capture a prospect, find an order, refer to the documentation, offer an appointment, open a ticket or query your own API.
[Try Régis for free](https://app.regis.chat)[See the demo](https://regis.chat/en/#demo)

## What you get

- Lead capture: Régis collects a prospect's details and sends them to you
- Reporting of unanswered questions to enrich your base
- WordPress: posts and pages of your website queried live
- WooCommerce: order tracking and product catalogue
- CRM (Zendesk, HubSpot, Salesforce) and billing (Stripe, WooCommerce PDF invoices)

## In detail

- Documentation: a list of documents and guides Régis refers to
- Appointment booking: your booking links offered at the right moment
- Custom skills: name, trigger, endpoint, method, API key and description of the response — Régis calls your service and phrases the answer
- Progressive collection: if information is missing (order number, email), Régis asks for it before acting
- Basic skills (lead capture, unanswered questions, documentation, appointments): included in every plan
- Skills connected to your tools (WordPress, WooCommerce, CRM, billing, API): option at €29/month or €290/year, 5 skills included, unlimited in the All-in plan

### Useful for

- [E-commerce](https://regis.chat/en/e-commerce)
- [Agencies](https://regis.chat/en/agencies)
- [Support](https://regis.chat/en/support)

## Frequently asked questions

### What is a skill?

An action Régis can trigger when the conversation calls for it ("where is my order?", "I want a quote"): ask the missing questions, query a tool, answer with the result.

### Can I connect a tool that is not in the list?

Yes, with a custom skill: you describe your API endpoint, the method, the key and what the service returns. Régis then knows when to call it.

### Is the data collected in the conversation kept?

It is used to perform the action and follow up the relationship, under the conditions described in our GDPR register: hosting in Europe, no transfer to third parties.

## Other features

- [Self-generated knowledgeRégis reads your website and turns it into its knowledge base, which you enrich by hand.Learn more](https://regis.chat/en/features/knowledge-base)
- [Expert BaseIndexed web pages and documents, semantic search: precise, contextual answers.Learn more](https://regis.chat/en/features/expert-base)
- [CustomisationLogo, colours, tone, suggested questions, sounds: an assistant in your brand's image.Learn more](https://regis.chat/en/features/customisation)
- [5-minute integrationA script, a WordPress plugin or a QR code: Régis is live on your website, CRM or application.Learn more](https://regis.chat/en/features/integration)
- [Insights and trackingSessions, messages, leads, unanswered questions, skills used and insight reports by email.Learn more](https://regis.chat/en/features/statistics)
- [GDPR and securityData hosted in Europe, encrypted exchanges, no transfer to third parties, published register.Learn more](https://regis.chat/en/features/gdpr-security)