--- title: "Régis: the AI assistant that answers for you, 24/7" description: "Cut up to 40% of your emails and calls with a smart chatbot built from your website and easy to install. Test it in your own world." url: https://regis.chat/en/ language: en --- # The AI assistant that answers in place of your team — 24/7 Cut up to 40% of your emails and calls with a smart chatbot that is easy to install. [See the interactive demo](#demo)[Try it on your website](https://app.regis.chat) Already adopted by non-profits, local authorities and businesses of all sizes. About Régis ## Régis is an AI assistant that automates answers, simplifies exchanges and saves your team time. ### Instant answers 24/7 No more queues and pending emails: Régis gives a clear, immediate and consistent answer, day and night. ### Self-generated knowledge Régis analyses the data of your website: your information is structured automatically and kept up to date. ### GDPR and security Régis is committed to GDPR compliance. All exchanges are secured and data is stored in Europe. Customer satisfaction: thanks to fast, consistent answers, your users immediately find the information they need. 98% Average response time. Every question gets a clear answer in under 3 seconds, with no frustrating wait, 24/7. 3sec Before ### Your FAQs are not read… - Endless FAQs that are hard to read - Information that is often out of date - Frustrated customers writing to support - Teams drowning in repetitive questions After ### Turn them into a smart assistant. - An interactive assistant available 24/7 - Precise answers in under 5 seconds - A knowledge base built from your website - A smooth experience that reassures your users Our clients ## Test Régis in your own world. Pick a scenario below and see how Régis answers questions, automates your exchanges and improves the customer experience. ### Régis answers your customers 24/7 and reduces the load on your customer service. Régis handles your customers' frequent requests, supports their purchases and keeps a smooth experience at every step of the journey — without ever stepping out of your brand's tone. - Automatic answers to frequent questions (delivery times, terms, shipping methods, contact…). - Redirects customers to the right channels for specific requests. - Information on delivery times and shipping - Product and service questions [Learn more](https://regis.chat/en/e-commerce) ### Régis answers prospects and strengthens your agency's responsiveness. Available around the clock, Régis handles your clients' first requests, shares key information and qualifies leads before passing them to your team. - Presentation of offers and services - Contact and pre-qualification of requests - Information on lead times and availability - Referral to the right contacts - Multilingual answers for international clients [Learn more](https://regis.chat/en/agencies) ### Régis informs citizens and makes life easier for your staff. Régis centralises practical information and instantly answers everyday questions, smoothing the relationship between citizens and municipal services. - Opening hours, facilities and administrative procedures - Referral to the right services or forms - Information on local events and services - Answers in each citizen's language - Continuous availability, with no extra load [Learn more](https://regis.chat/en/local-authorities) ### Régis handles simple requests and prepares complex cases. Connected to your knowledge base, Régis solves recurring problems, collects useful information and saves your technical teams time. - First-level questions - Referral to the right resources - Creation and qualification of complex tickets - Access to documentation and guides - Support available around the clock [Learn more](https://regis.chat/en/support) ### Régis informs your members and showcases your commitment. It answers practical questions, shares your organisation's news and guarantees a continuous presence for your community. - Memberships, opening hours and activities - Donations, events and registration forms - Referral to the right people or pages - Answers in the public's language - Warm tone adapted to your organisation [Learn more](https://regis.chat/en/non-profits) [Try it on your website](https://app.regis.chat) How does it work? ## 3 steps and Régis is ready. Import your content, let the AI turn it into a knowledge base, and connect Régis to your website. In 5 minutes you have an assistant running day and night. ### 1. Exploring your content From your website, Régis builds a simple or advanced knowledge base depending on the option chosen. ### 2. Enrich the base On top of the knowledge base created, you can enrich Régis's answers on specific points or give it specific directives. ### 3. Add it to your website in 5 minutes A WordPress plugin provided or a script to add to your website, CRM or application, and your assistant is online 24/7. ## Simple pricing, clear and adapted to your needs. No hidden fees: Régis adapts to your usage. You start simply and add options as you need them. ### Discovery €9.90/month€99/year Discover Régis simply, without heavy commitment. - 3,000 questions / year included for your first automated exchanges - 250 questions / month included for your first automated exchanges - Knowledge base limited to 10,000 characters to stick to the essentials - 1 bot for your website - Connected skills option available [Try Régis for free](https://app.regis.chat) ### Essential €79/month€790/year The complete AI assistant to automate your answers and save time. - 30,000 questions / year included to cover your recurring needs - 2,500 questions / month included to cover your recurring needs - Knowledge base up to 30,000 characters for a more precise assistant - 2 bots, shared question volume - Expert Base and Connected skills options available [Try Régis for free](https://app.regis.chat) ### All-in €3,480/year **Annual plan only** All of Régis included, for high volumes and several websites. - 150,000 questions / year included for your high volumes - Knowledge base up to 30,000 characters - 5 bots, shared question volume - Expert Base included: pages and documents indexed - Connected skills included, no limit on number - Guided onboarding included [Try Régis for free](https://app.regis.chat) ### Agencies & partners On quote Offer Régis to your clients, white-label. - Access a rebrandable partner space (logo, name, custom domain) - Benefit from preferential pricing for your clients (annual or multi-site) - Manage all your projects from a centralised dashboard [Request a partner offer](https://regis.chat/en/contact?topic=partner) Essential plan ### Expert Base option €49/month€490/year For large websites: Régis reads all your pages and PDFs, not just a summary. - All your web pages indexed, with no size limit - Your uploaded documents: PDFs, guides, terms - The right passage found for every question Discovery & Essential plans ### Connected skills option €29/month€290/year Régis no longer just answers: it acts in your tools. - Order tracking, CRM ticket, invoice, WordPress content, your own API - 5 connected skills included (e.g. WooCommerce, HubSpot, Stripe) ### Personalised consulting from €490 Human support for an effortless rollout. - Definition of your scenarios and skills - Writing of sensitive answers and key messages - Optimising wording for a better user experience ### Pack S +1,000 questions → €29 ### Pack L +10,000 questions → €279 Prices excluding VAT. Testimonials ## Proof through use. Every Régis is unique: it adapts to your customers, your citizens, your students or your members. Test it in real conditions. - > “Before Régis, our customers sometimes waited several days for a simple answer such as an order status. Today they get an instant reply, and our support focuses on the real problems.”Mickaël MarajoE-commerce Manager at Maison Épure - > “On a Sunday evening, a prospect asks for a quote for a showcase website. I present the agency's offers, note their needs and contact details, then suggest an appointment slot. On Monday morning, the team finds a qualified lead in its inbox.”RégisUse case · Web agency - > “A customer no longer remembers how to reset their access. I give them the steps from your documentation, with the link to the right guide. If the case is more complex, I collect the useful details and open the ticket in your tool.”RégisUse case · Customer support - > “With a small volunteer team, we could not answer requests quickly. Régis helps us inform our beneficiaries and donors without overload.”Nadia AmraniCoordinator, Solidarité & Partage - > “A German family asks whether there is a parking space and what time to arrive. Your website is in English: I answer them in German, with the check-in times and the booking link.”RégisUse case · Holiday rental - > “A resident wants to know which documents to bring to renew their ID card and whether an appointment is needed. I answer from the town hall's pages, with the link to book the appointment.”RégisUse case · Town hall - > “Régis allowed us to relieve the front desk. Citizens find practical information on their own (opening hours, procedures) and our staff save precious time for the important files.”Laurent BouchardHead of Digital, local authority - > “At 11 pm, a customer asks where her order is. I ask for the order number, check the WooCommerce store and give her the order status, without waiting for customer service to open.”RégisUse case · Online store - > “A member is looking for a specific rule in the association's statutes, a thirty-page PDF. I find the right passage in the document and answer her in a few lines.”RégisUse case · Non-profit