---
title: "Régis for e-commerce, agencies, local authorities…"
description: "E-commerce, agencies, local authorities, support, non-profits: try the demo bot of each world and see how Régis answers."
url: https://regis.chat/en/who-is-it-for
language: en
---

# Régis in your own world

E-commerce, agencies, local authorities, support, non-profits: every Régis is unique and adapts to your customers, citizens or members. Try the demo bot of each world.

## All use cases

- [E-commerce24/7 answers to your customers' questions, order tracking and a lighter customer service load.Learn more](https://regis.chat/en/e-commerce)
- [AgenciesFirst requests handled, offers presented, leads qualified before being passed to your team.Learn more](https://regis.chat/en/agencies)
- [Local authoritiesOpening hours, procedures, services: citizens find the information themselves, your staff save time.Learn more](https://regis.chat/en/local-authorities)
- [SupportAutomated first level, referral to resources, qualified tickets for your technical teams.Learn more](https://regis.chat/en/support)
- [Non-profitsMemberships, activities, donations, events: a continuous presence for your community.Learn more](https://regis.chat/en/non-profits)

Our clients

## Test Régis in your own world.

Pick a scenario below and see how Régis answers questions, automates your exchanges and improves the customer experience.

### Régis answers your customers 24/7 and reduces the load on your customer service.

Régis handles your customers' frequent requests, supports their purchases and keeps a smooth experience at every step of the journey — without ever stepping out of your brand's tone.

- Automatic answers to frequent questions (delivery times, terms, shipping methods, contact…).
- Redirects customers to the right channels for specific requests.
- Information on delivery times and shipping
- Product and service questions

[Learn more](https://regis.chat/en/e-commerce)

### Régis answers prospects and strengthens your agency's responsiveness.

Available around the clock, Régis handles your clients' first requests, shares key information and qualifies leads before passing them to your team.

- Presentation of offers and services
- Contact and pre-qualification of requests
- Information on lead times and availability
- Referral to the right contacts
- Multilingual answers for international clients

[Learn more](https://regis.chat/en/agencies)

### Régis informs citizens and makes life easier for your staff.

Régis centralises practical information and instantly answers everyday questions, smoothing the relationship between citizens and municipal services.

- Opening hours, facilities and administrative procedures
- Referral to the right services or forms
- Information on local events and services
- Answers in each citizen's language
- Continuous availability, with no extra load

[Learn more](https://regis.chat/en/local-authorities)

### Régis handles simple requests and prepares complex cases.

Connected to your knowledge base, Régis solves recurring problems, collects useful information and saves your technical teams time.

- First-level questions
- Referral to the right resources
- Creation and qualification of complex tickets
- Access to documentation and guides
- Support available around the clock

[Learn more](https://regis.chat/en/support)

### Régis informs your members and showcases your commitment.

It answers practical questions, shares your organisation's news and guarantees a continuous presence for your community.

- Memberships, opening hours and activities
- Donations, events and registration forms
- Referral to the right people or pages
- Answers in the public's language
- Warm tone adapted to your organisation

[Learn more](https://regis.chat/en/non-profits)

## All features

- [Self-generated knowledgeRégis reads your website and turns it into its knowledge base, which you enrich by hand.Learn more](https://regis.chat/en/features/knowledge-base)
- [Expert BaseIndexed web pages and documents, semantic search: precise, contextual answers.Learn more](https://regis.chat/en/features/expert-base)
- [SkillsLead capture, order tracking, appointments, CRM, billing, API: Régis acts, not only answers.Learn more](https://regis.chat/en/features/skills)
- [CustomisationLogo, colours, tone, suggested questions, sounds: an assistant in your brand's image.Learn more](https://regis.chat/en/features/customisation)
- [5-minute integrationA script, a WordPress plugin or a QR code: Régis is live on your website, CRM or application.Learn more](https://regis.chat/en/features/integration)
- [Insights and trackingSessions, messages, leads, unanswered questions, skills used and insight reports by email.Learn more](https://regis.chat/en/features/statistics)
- [GDPR and securityData hosted in Europe, encrypted exchanges, no transfer to third parties, published register.Learn more](https://regis.chat/en/features/gdpr-security)