GDPR and security
GDPR and security, by design
Régis is committed to GDPR compliance: hosting in the European Union, encrypted exchanges, restricted access, AI processing in memory without storage by the model, and a public processing register.
What you get
- Hosting in data centres located in the European Union
- Secure connections (HTTPS) between the widget, the API and your website
- No transfer of personal data to third-party partners
- The AI model only receives what is useful for the answer, in memory, without retention
- Published processing register and DPO contact
In detail
- Data access limited to authorised people, protected authentication of accounts
- Partial anonymisation for statistical analyses
- Limited retention: at most 24 months after the last interaction
- Rights of access, rectification, erasure, restriction, objection and portability exercisable with the DPO
Useful for
Frequently asked questions
Where are conversations stored?
In data centres located in the European Union, with access restricted to the teams concerned.
Does the AI model keep the data?
No: the data needed for an answer is sent to it temporarily, in memory, without storage on its side.
Who is the data controller?
Agence Moiré, publisher of Régis. The processing register and the DPO contact are published on the GDPR page.
Other features
Self-generated knowledge
Régis reads your website and turns it into its knowledge base, which you enrich by hand.
Learn moreExpert Base
Indexed web pages and documents, semantic search: precise, contextual answers.
Learn moreSkills
Lead capture, order tracking, appointments, CRM, billing, API: Régis acts, not only answers.
Learn moreCustomisation
Logo, colours, tone, suggested questions, sounds: an assistant in your brand's image.
Learn more5-minute integration
A script, a WordPress plugin or a QR code: Régis is live on your website, CRM or application.
Learn moreInsights and tracking
Sessions, messages, leads, unanswered questions, skills used and insight reports by email.
Learn more